Professional and affordable computer
repair and support for home and
small
business users.
We're a local Lexington repair business with a reputation for providing
a high
level of customer service, fast repair times and fair &
reasonable prices. Call us for a free
initial phone consultation and analysis!
Computer Repair &
Service for
Home
Computers
 |
|
Computer Service &
Support for
Small
Business
|
- Free expert analysis - talk to a
tech now!
- Virus removal and repair
- PC purchase selection assistance
- Computer won't start or blue
screens
- Broken laptop power jack or
screen
- Free "Second Opinions"
- "Lost" files recovered
- Operating System repaired and
re-installed
- Laptops, desktops, netbooks
repaired
|
|
- PC Tech Support
- Desktop Support
- Application Support
- Computer hardware upgrades
- Computer repair
- Database Development (MS Access)
- Data recovery and retrieval
- Network support
- Wireless network security
|
What
we do
We do virus removal, computer repair, laptop repair
and network installation right here in Lexington.
 |
Having problems with your home
computer, broadband connection, or wireless network?
We make the problems go away. We repair broken
computer software and hardware, we fix problem software installations
and computers that won't start; we upgrade laptops, repair internet and
network connections and correct wireless security issues - sometimes we
even get printers to work right. |
 |
Is
your laptop or desktop computer bogged-down
by viruses, spyware, malware,
crapware
and other stuff that you don’t even know how it got on there?
We exterminate
viruses,
eliminate spyware and help you keep it from coming back. |
 |
Want
to set up a wireless
network so more than one computer can use your internet
connection, share printers and share files?
We set up and configure secure wireless networks. |
 |
Lost your data
because you accidentally deleted it or your computer
“crashed” and
you've been told to reformat and that it’s “gone forever”?
We can help you recover your lost files. |
 |
Is
your PC making guttural rumbling sounds and billowing smoke and ash?
Um, try the Lexington Fire Department first please. But once the flames
are out, we'll don our
hazmat suits and fix your computer. |
Go ahead, call us geeks but we're excited
about helping our customers and fixing their PC and laptop
problems in a timely and cost-effective way.
How
we do it
We're sons and daughters of engineers
and are experienced project managers ourselves so we tend to be pretty
methodical (some people use other terms for this).
For example, we use clear, documented procedures for virus repair and
fixing slow computers (and we always back-up your valuable files
first). We don't take short-cuts, we use the best software, the most
reliable suppliers and we demand measurable results.
Our Promise:
- We'll give you an honest evaluation of your computer problem
- We'll fix your problem quickly and competently
- We'll do our work for a fair price
In
other words, we promise to treat you the way we want to be
treated and to work on your computer the way we would our own, it's our
Golden Rule of computer repair.
How
much it costs
If you jumped straight to this section then you're
just like us - what's the bottom line? We want our computer services to
be as affordable and competitive as possible, we're cheap geeks. Here
are some example prices along with a comparison:
| Service |
Our
Rate |
Compare to* |
|
| Analyze
and Diagnose Problems
- Over the phone or in our shop; call us and tell us your symptoms. If
possible, we'll recommend some steps you can take yourself to fix the
problem. |
Free |
$70-$130 |
|
| On-site
Diagnostic to identify root problems and recommend solutions. |
Free |
$130 |
|
| Friendly
advice |
Still Free! |
? |
|
|
Virus /
Spyware
/ Malware
Diagnostic and Removal (read
more) |
$99 |
$200-$300 |
|
| Slow Computer
Speed-Up - remove junk; update with
security, reliability and performance fixes; improve start-up
time (read
more) |
$99 |
$100 |
|
| Laptop screen replacement | $99** | ? | |
| Re-install Windows, update security and anti-virus |
$79 |
$150-$300 |
|
| Set
up a wireless network for internet access and file / printer
sharing |
$99 |
$120 |
|
| Any
other computer repair, laptop upgrade or maintenance task |
Reasonable
rates |
Hourly
rates |
|
*
A large corporate Geek organization with which we have no quarrel
** Plus parts |
|
|
|
But
we don't compete on price alone, we're all about GREAT SERVICE.
Look, when we become a giant international corporation with a
near-monopoly on selling and servicing computers here in Lexington
we'll increase our prices substantially too. But until then, we are
going to be satisfied with providing the best computer
service and support anywhere at a value that makes customers
happy to do business with us.
- References available
(read
more)
- Loaner equipment
available
- Pick-up & delivery
available
Other important stuff
We
have done considerable work for charities focused on the homeless and
poor. Our charity work has included computer repair and refurbishment,
PC tech support, website design (The
Besom), network support, desktop support, IT
training (Crisis UK),
computer & software training (Catalyst Trust)
and software development. All of this work is done either pro bono or
at unfeasibly low rates. Current workload generally dictates how much
we are able to take on at any point in time, but if you are a
registered charity and need some help, let’s talk.
Contact
Us
Let us help you with our no-risk no-obligation
analysis.
Call
Us Now -
859.536.4107 ( 9am - 9pm x 7)
Email:
computers@crosbydrive.com
3900 Crosby Drive, Lexington, Ky. 40515
ABOUT
US 
